A lot of the organisations that contact me for accessibility work are based in London. Fintech, media, retail, government digital services, charities. It’s where a large proportion of UK digital product teams are concentrated, and where a lot of the legal and regulatory pressure around accessibility is felt most acutely.
If you’re looking for an accessibility consultant with experience in the London digital landscape, here’s what I’d want you to know.
Most accessibility work is remote
The first thing worth saying is that accessibility consulting doesn’t require someone to be physically present in your office. The work, auditing websites and apps, doing screen reader testing, reviewing designs, supporting developers, is all done digitally. Many of my clients are in London and we’ve never met in person. The quality of the work doesn’t depend on geography.
If you’re searching specifically for a “London accessibility consultant” because you want someone local, that’s a reasonable preference. But if you’re using location as a proxy for finding someone good, the relevant criteria are methodology and experience, not postcode.
What London-based teams typically need
The organisations I work with in London tend to fall into a few categories.
Financial services
FCA-regulated firms, banks, payment platforms, and insurance providers increasingly need to demonstrate accessibility compliance as part of their governance and audit obligations. The interaction between the Equality Act, FCA principles, and the European Accessibility Act (which applies to UK firms serving EU customers) creates real legal exposure.
Government digital services and public sector
Central government, local authorities, NHS trusts, and education institutions are all subject to the Public Sector Bodies Accessibility Regulations. That means WCAG 2.2 AA conformance and an accurate published accessibility statement. Many teams don’t have accessibility expertise in-house and bring in external support for audits and statements.
eCommerce and retail
Large retailers and direct-to-consumer brands have woken up to accessibility partly through US litigation, partly through growing pressure from disability rights organisations in the UK, and partly because it’s simply better for business. An inaccessible checkout costs you customers.
Startups and scale-ups
Earlier stage companies building out their product often want to get accessibility right from the start rather than retrofit it later. That’s the most cost-effective time to address it.
What working together looks like
For most London-based clients, the work happens entirely remote. I can do workshops or stakeholder sessions over video call, and most design reviews and audits don’t require anything else.
If your team genuinely needs in-person sessions, workshops, or facilitated reviews, I can travel to London. That’s just something we’d factor into scope and cost at the outset.
The types of work I take on include WCAG 2.2 AA audits, accessibility statements and conformance reports, design and code reviews, and advisory work for product teams building accessible digital products.
However my main focus is getting access to the code and getting your issues fixed.
If you’re a London-based team looking for accessibility support, get in touch and tell me what you’re working on.